How to Order
* You will automatically receive a confirmation order with our bank details.
* Keep checking your email for order status.
– The customer will be responsible to book the delivery for pick-up.
– Make it sure to check the “Insulated Box” option to secure your item.
– Pick-days: Thursday only
– Pick-up time: 1pm to 5pm only.
– Delivery fee will depend on your location and will be paid by the customer upon delivery.
– We just need your name upon pick-up or you can give us their plate number.
– Input location pick-up point: Waling-Waling, San Mateo, Rizal
– Input our address: Blk 2B Lot 19, Cadena de Amor St., Modesta Village, San Mateo, Rizal.
– Input Contact Person: John Estabillo
– Input Mobile: 09176274109
If you’re having a hard time to locate, just search for Modesta and follow the image below:
* We’re not be responsible of any damaged, unclaimed and spoilt items.
* We’re not be responsible of wrong input of location address.
1-2 Business Days Delivery:
– We recommend LBC.
– For the fees, it will be automatically added to your total amount.
– The fee is P250 per box.
– Fees may vary without prior notice.
For bulk/ wholesale orders:
– We will use Transportify app for a bigger vehicle delivery.
– Contact us for negotiation and other details.
– Orders for at least 15 and up from small to medium boxes. For large boxes at least 8 and up pieces.
– Go to Bulk Order page for more details.
Payment method/ Process
Payment cut-off day is every Wednesday at 3pm only. We will have to cancel your order if you’re unable to process it before the said cut-off day and time.
Option1: Bank Deposit (BPI and Unionbank)
Select Bank Deposit payment.
- BPIAccnt. Name: John Henry T. Estabillo
Accnt. No.: 4249-0075-66
Accnt. Name: John Henry T. Estabillo
Option 2: Straight Payment thru Paypal
Check out and choose Paypal as payment method.
(add transaction fee. Calculate the fee on this link: https://www.onlinefeecalculator.com/index-Phillipines.php)
Accnt. Name: John Henry T. Estabillo
Accnt. Email: email@example.com
Option 3: Another options:
- Banks are generally open during weekdays only. For BPI they have ATM Machines for Bank deposit transaction.
- You can also pay us through M.Lhuillier, Western Union and even in Coins.ph. However, we will not shoulder the transaction fees.
Once done with the payment:
- Submit a copy (scanned) of the Deposit Receipt. If its online deposit take a screenshot or send the reference number. Send it to our email address. Once completed, you will receive a confirmation from us.
Expected Delivery Date
All orders will be available for pick-up on Thursday from 1pm to 5pm only.
Is it available nationwide
Lalamove or Grab Delivery:
We do not have responsibility for any unexpected circumstances may occur between the customer (booker) and the rider (Lalamove). Circumstances such as:
- Wrong input of confirmed location address.
- Wrong input of details (Name, address and mobile number)
- Lost, spoilt and damaged items
- Additional fees asked by the driver for unexpected queueing (Long waiting).
- Unclaimed items.
- Return items with additional fees (Same amount from the original delivery fee).
Strictly we don’t allow returns for unclaimed orders via Lalamove/ Grab. Make it sure that you have a representative to receive and pay the delivery fee.
Returns and refund:
We make it sure that our cookies are new and undergoes the process of quality control.
- Our cookies are good for at least 1 week without refrigeration.
- New York Style cookies are freshly baked on the day of delivery.
- Prime cookies are baked 1-day before the delivery.
We only allow returns and refund if:
- The items are proven spoilt when received.
- The items are proven with unexpected elements when received.
All concerns will be investigated properly and must be proven with valid evidence.